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Cisco Unity Connection 14

Model: Cisco Unity Connection 14

  • Enhanced user experience
  • Cisco SpeechView for Unity Connection in HCS mode:
  • Introduces voicemail transcriptions natively to Unity Connection deployed in HCS mode
  • HCS customers do not need to switch to Unity Connection in Enterprise mode to leverage the SpeechView feature
  • Notification event for transcriptions:
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Access and manage voice messages from your email inbox, web browser, Cisco Jabber®, Cisco Webex® app, Cisco® IP phone, smartphone, or tablet with Cisco Unity® Connection. Easily prioritize messages and respond quickly to colleagues, partners, and customers. If you are on the go or simply prefer to do so, you can use the speech-activated tools for hands-free message retrieval.

For IT, Cisco Unity Connection is an “integrated by design” extension of Cisco Unified Communications Manager. It is easy to manage with Cisco Prime® Collaboration, our single application for unified management of the entire voice and video deployment. Cisco Prime Collaboration simplifies deployment, provisioning, monitoring, and system management.

Cisco Unity Connection is robust and secure, and is designed for complex, distributed global deployments with support for high availability, redundancy, and branch-office survivability. It is fully virtualized and runs on the Cisco Unified Computing System™ (Cisco UCS®) or on hardware that meets minimum specifications, such as servers and blades manufactured by IBM and HP.

Cisco Unified Communications Manager is the industry leader in enterprise call and session management platforms, with more than 300,000 customers worldwide, more than 120 million Cisco IP phones and soft clients deployed. Cisco Unified Communications Manager is the core of Cisco’s collaboration portfolio. Cisco Unity Connection is the single choice for voice messaging deployed alongside Cisco Unified Communications Manager.

  • Enhanced user experience
  • Cisco SpeechView for Unity Connection in HCS mode:
  • Introduces voicemail transcriptions natively to Unity Connection deployed in HCS mode
  • HCS customers do not need to switch to Unity Connection in Enterprise mode to leverage the SpeechView feature
  • Notification event for transcriptions:
  • New event is introduced to notify voicemail client application when the transcription becomes available client applications, like Webex, can now implement voicemail transcriptions for end users
  • Simplified administration
  • High-availability proxy and Tomcat restructuring:
  • Increases WebApp stability
  • Restart individual Tomcat container/instances without impacting other web apps
  • Faster startup time of web apps
  • Faster client login into Unity Connection
  • Better serviceability with new RTMT counters for monitoring a WebApp session
  • SpeechView with non-Microsoft Exchange Server
  • Customers that receive voicemail transcriptions with SpeechView can now use a different mailbox than an on-premises MS Exchange server to receive incoming email messages containing the transcription from the SpeechView server
  • Eases deployment by removing the hard dependency on an MS Exchange server
  • Security and compliance
  • Secure access to Unity Connection databases:
  • Secures the interface used for database interactions
  • Reduces the threat surface
  • Improved security and compliance through Cisco’s Secure Development Lifecycle (CSDL):
  • Improvements have been added in:
  • Administrative access security
  • Application security
  • Threat surface reduction
  • Logging and auditing
  • Web security (XSS and injection vulnerabilities)
  • Privacy and data security
  • Vulnerability management
  • Cryptographic support (X.509)
 
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